Welcome to Airbagg
You have arrived at our Airbagger Information page. You will find everything you need to know about being an Airbagg host.
We are excited to welcome you to the Airbagg Luggage Storage Network. Airbagg gives you the opportunity to earn cash from your unused storage space. It will also expose your business to travellers that are visiting your city.
This page is intended to give hosts
Background on the Airbagg business model.
Details on the business relationship between Airbagg and our hosts.
Step by step instructions on how to use our platform.
From now on we refer to you, our partners in business, as Airbaggers
Our Business Relationship with You
The Airbagg Network
The relationship between Airbaggers and Airbagg is intended to be beneficial to both parties – a win-win situation. Airbaggers benefit through the earning of extra revenue, and through showcasing their business. Airbagg wins by earning a fee on each item stored.
The legal agreement entered into between the Airbagger and Airbagg is embodied in the Airbagg Terms and Conditions Statement. Please read the T&C’s carefully before signing.
Airbagg History
A trip through the pandemic
A luggage storage service, in the form of a market site that links customers to hosts is not a new idea. But, before Airbagg, there was no South African business in this space, and visitors to South Africa had very limited options for a storage service. Airbagg was founded in 2019 to address this need.
To test the demand for this service, a Facebook page was set up, and a small marketing campaign was initiated. Our first hosts were signed up, two in Cape Town and one in Johannesburg. We discovered that there was a demand for the service, but then the pandemic hit. Like many businesses, Airbagg went into hibernation.
The Airbagg Difference
A number of luggage storage market sites have been popping up. Airbagg, however, offers the following unique features:
The Airbagger sets their own price – This allows you to take advantage of your location – higher demand – higher price
The booking is confirmed by both parties by means of text and/or email. This gives our Airbaggers flexibility to accept or reject bookings, as per their convenience
We offer an oversize service. If your venue can handle bikes, surfboards, etc. then you can take advantage of premium rates to store such items.
Airbagg is proudly South African
Photo by Leo Moko on Unsplash
Terms and Conditions
Photo by Markus Winkler on Unsplash
Airbagg aims to create a network of trusted hosts, who will take care of our customer's luggage. We also need to set clear boundaries on the service that we provide to customers. Our T's & C's set out the expectations and responsibilities of all three parties - Airbagg, Airbagger, and Customer.
Key elements of the T&C's
Airbaggers submit to taking all reasonable care to ensure that Customer’s property is safe and secure
A transaction between Airbagger and Customer will include the sharing of the Airbagger’s contact details with the Customer.
The Airbagger will be paid for each transaction, net of a fee withheld by Airbagg. The Fee will be a percentage of the gross value of the transaction
The Airbagger is free to design their own pricing scheme, subject to a Price Minimum of R150 per bag.
Airbaggers will be paid the monies due to them according to these terms on a weekly basis.
The Airbagger’s operating hours will be shown to the customer during the booking process. It is, however, the Airbagger’s responsibility to ensure that the requested drop-off and pick-up times fall within these hours.
See full T&C's here.
Fee Structure
Our Standard Fee Covers:
Administration costs
Advertising costs
Transaction fees
Website management
Customer support
Airbagg recommends the following fee structure:
R150/bag/day (R100 minimum)
Oversize: R250/item/day (R150 minimum)
(VAT incl. prices)
For example, for a transaction of R300
You earn R195*
Airbagg earns R105*
*prices are VAT inclusive
The platform also supports an hourly pricing option. You are free to find what works for you.
The Booking Process
When a customer chooses to book in luggage with you, the following process is initiated.
One
You will receive an email + sms requesting a booking. You can choose to accept or reject the booking.
Two
Once you have checked the drop-off and pick-up times, as well as the number of items to be stored, you can either decide to accept or reject the request. (Please reject if you cannot accept the request, rather than ignoring the request.) This will allow the customer to seek an alternative in good time.
Three
If you accept the request, the customer will be directed to a payment portal, to make payment. Once this is completed, you will receive another email + sms.
Four
The customer will drop-off and pick-up her luggage at the agreed times. Please contact the customer or Airbagg if for some reason you need to cancel the order. If the customer is a no-show, please reply to our confirmation email with a simple “no show”.
The Airbagg Platform
and how to use it
airbagg.co.za is a web based application. It does not require the user to download an app, or to register. Users – the people who want to store their luggage - use the website to find Airbaggers who are best located for their needs.
Airbaggers can use the Become an Airbagger page to apply to become an Airbagger, or simply send a mail to info@airbagg.co.za. You will be contacted by an Airbagg representative, who will take you through the on-boarding process. This will include a visit to make sure that your facility is appropriate for storage purposes.
Airbagg promotes the storage of standard luggage, and oversize items (Bikes, surfboards etc.) We have experienced strong demand for such items based on our Facebook platform. Of course, not everyone has the capacity to store oversize items. Your profile will indicate whether you have such capacity or not.
Once registered on the Airbagg network, your details will be shown to users in a list of search results, and look something like this:
In Summary
Pros of being an Airbagger
Earn high margin revenue with your spare space
No overheads – you or your staff are going to be at your premises anyway
Showcase your business – Airbaggers will be featured on our website
Feet in the door, and word-of-mouth advertising for your business
Note: As an Airbagger, you can choose to leave the network at any time. You are not tied into anything.
If you are interested in this opportunity, just drop us an email info@airbagg.co.za and we will take it from there.
Thanks for reading all the way through! We hope that this information site has been useful. And we look forward to welcoming you as a business partner.
Check out our site www.airbagg.co.za
